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Job Title
SAP MM IS Retail

IT-Software / Software Services

Bangalore, Chennai, Hyderabad


Job Type
full time


Job description:

Strong communication and interpersonal skills and able to interact with customer teams confidently

2. Strong commitment, ownership and accountability

3. At least 2 years of Prior offshore support (AMS) and/or implementation experience

5. Retail knowledge- Retail Functionalities, Inbounds & Outbounds processes, interfaces

6. Additional Skills: Jobs, IDOCs, Interfaces, Enhancements, integration issues resolving skills, etc.,

7. Has to work at customer butsiness location or offshore

Communication skills: Verbal- phone/skype / MS Teams, written, email, messenger
     -Strong inter-personal skills with good team coordination attitude
     -Should be able to work at client location and to get well aligned with customer teams
     -Prior working experience in retail support or implementation environment

Integration and Co-ordination skills:
     -Strong attitude of working & coordinating with other team members
     -Willingness to take owneship on integration issues and discuss with other team members till the issue is fully resolved

Problem Solving skills: Ability to find solutions to a problem using SAP help, Google, checking with others, co-team members, etc.,
     -Timely completion of all assigned tasks and send updated to the reporting manager time to time
     -Ownership- Follow through a problem till it is resolved completely

System Knowledge / experience:  ECC / Retail / S4 HANA / Solution Manager

Tools Knowledge: Ticket Tracking Tools (E.g. Remedy, Service Now, etc.,), Upload tools, etc.,

Technical Skills:

1. CAR / POSDM expertise 
     -SAP CAR Landscape, POSDTA PIPE, POSDTA DATA, inventory tracking, Multi-channel sales transactions

     - SAP CAR Application Bundle, Omni-channel process, OAA, OPP, 

     -Integration knowledge, all Inbounds, Outbounds. IDOCs, Jobs with Retail system

2. Batch Jobs
     -knowledge of job logs, monitoring, scheduling, job variants, spool files, job docs, programs, steps, etc.,

3. IDOCs
     -IDOCs reading, analysing, processing and debugging skills

Good to have below skills:-
4. SAP Directories & SAP Tables
     -Exposure to different SAP directories on how to search

5. Interfaces
     -Exposure to interfaces with other systems
         -SAP (FMS, HANA, R3, AFS, POSDT, PI, etc.,),
         -non-SAP (POS, PLM, Hyperion)
         -Third party (banks, vertex, vendors, credit cards, payment processing, etc.,)

6. CHARM Process
     -Prior experience in SAP CHARM process